is an improbably-named but likeable casino offering primarily Microgaming and Net Ent slots plus live options from Evolution Gaming. Their stated aim is to provide customer service that proves they genuinely care, promotions that offer genuine advantages rather than cheap publicity stunts, transparent bonus conditions and easy navigation.
About Royal Panda
The management team here take a very blunt view of their competitors, claiming that even with more than a decade’s experience as both players and professionals, it still surprises them how poor the user experience often is at online casinos. They cite uncaring customer service facilities, generic promotions, hidden, non-transparent bonus conditions and unwieldy websites as areas they particularly feel need improving, and launched Royal Panda with the express intention of addressing these issues.
As a casino that prides itself on its honesty and transparency, they’re pleased to tell you that Royal Panda is fully licensed to offer online casino games by the Malta Gaming Authority (MGA) and the Gambling Commission (GC) of Great Britain. These two countries are widely regarded as having some of the world’s most stringent online gambling laws and regulations.
The Royal Panda website is currently available in English, German, Spanish, Portuguese, Chinese, Swedish, Czech and Polish, but they’re always happy to welcome players from almost every corner of the globe, thinking of themselves as internationally focused, but with a very strong local touch.
To ensure the best casino experience possible, Royal Panda have hand-picked the very best casino games around, basing their selection around innovative slots with great gameplay, games with life-changing progressive jackpots, the best table games, including roulette, blackjack and baccarat and state-of-the-art live casino games with real dealers.
Games are provided from NetEnt, Microgaming, NextGen and Thunderkick, and all are instant play. Whilst some sites offer Microgaming slots in a download format that lets you access all 600-plus of their games, most newer casinos prefer to offer just the best titles in a browser-based format. You’ll still get access to enough different games to keep you busy for as long as you’ve time to play, but you won’t have to bother sifting through the entire collection to get to the best games.
You’ll find the best NetEnt titles are here too – again, not the full collection but the vast majority of titles; other suppliers like NextGen and Thunderkick also showcase their very best slots.
Navigation is very simple and uses the popular double horizontal menu format, though the setting is a little more quirky than most. Tasteful flock-style wallpaper runs along the sides of the screen, with a large rotating banner taking up over 50% of the remaining space, advertising deposit bonuses, latest competitions, winners’ stories and more – but you’ll also get to meet the eponymous panda himself on numerous occasions, and his presence injects a suitable amount of extra fun into proceedings at all times.
To ensure you get a warm welcome at Royal Panda they’ll match your first deposit 100% up to $100. That means a $100 deposit will give you $200 to take to the gaming rooms. There’s a wagering requirement of just 35 times on your bonus, and this is applied to the bonus in isolation – not the deposit that generated it, so it’s not particularly onerous at all.
The weekly Bamboo Bonus gives you a 50% match every Friday, worth up to $150 – again, with a 35 times rollover.
Blackjack fans will love the Lucky 21 promotion: Get a blackjack on the 21st of the month and you’ll be given $210!
Last but not least, there’s a free spins offer for all new players – just complete the registration form and you’ll be given 10 free games on NetEnt’s famous Starburst slot.
It’s incredible to think that Net Entertainment’s Starburst has been with us since 2013. It still looks as though it was launched yesterday thanks to its timeless theming and evergreen New Age-style soundtrack, and it’s as popular as ever.
Starburst’s universal appeal is the key to its popularity: It’s not themed around gender-specific concepts like cars, action movies or shopping and it’s also very stylish. Featuring a collection of gemstones on the reels with an array of high energy, explosive effects that cover the screen when you make big wins, it’s always a pleasure to play. With a hypnotic soundtrack playing in the background the overall effect is far more therapeutic than on most other games, which is another reason behind its success with the public.
This game is famous for being beautifully simple, yet there’s nothing elementary about it. Where some highly formulaic slots use traditional wild, scatter and free spins features only, this one goes for an uncomplicated yet inspired approach: Firstly, you can score winning lines both ways on this game. That means wins pay from right to left as well as left to right. It makes for much more interesting sessions with more frequent line wins.
Secondly, there’s a feature wild symbol. The trademarked Starburst Wild works like a scatter symbol initially, but once three appear on the screen one of them will expand into a stacked wild covering all of Reel Two, Three or Four. This privilege comes with a re-spin as well to help you gain maximum advantage from the stack wild, so it’s a very attractive feature.
Royal Panda don’t view promotions and bonuses merely as tools to get customers to sign up. Their Loyal Panda Program is designed to reward your every action with points that can be redeemed against everything from additional funds to fully catered holidays in exotic destinations. Because at Royal Panda, your loyalty is rewarded.
If you’re seeking jackpots that are big enough to let you retire instantly then you’re in the right place. All of Microgaming’s monster-sized progressive slots are on offer, with Mega Moolah promoted up front and the rest of their big jackpot prize game not far behind. Mega Moolah remains the biggest of the lot thanks to a record £13.2 million win in 2015, and has racked up more instant millionaires than any other slot in history both on and offline.
Its famous safari-style theming never gets stale or boring, and the randomly-awarded fortune wheel is one of the most exciting moments you can ever experience with an online slot. The mini, minor, major and mega jackpots are all big enough to get excited about and it’s only a matter of time before someone lands another world-beating win on this legendary game.
Trailing closely behind are games like Major Millions, Tunzamunni and Cash Splash which offer lower payouts but still offer wins worth up to 6-figures which are far easier to spin. These games are enough to spoil you for choice, however you can also play Mega Fortune from Net Entertainment.
This game has paid out the second-largest progressive prize of all time, and coms with a delightfully blingy, jewel-encrusted theme that’s as ostentatious as it is suitable for a game that can yield such gigantic wins. The fortune wheel on this game is also randomly-awarded, and it’s hands down the best of the lot with three concentric wheels each either paying out a cash prize or taking through to the next-smallest wheel and closer to the main jackpot prize.
Other options for big budget players include several all-way slots from Microgaming. These use every possible route from left to right across the screen, usually with 5 reels and 3 lines making for 243 possible lines. You simply need matching symbols on each reel no matter which lines they’re on and you’re a winner. Microgmaing are experts in this type of slot and Jurassic Park, the Dark Knight series, Avalon II and Game of Thrones provide all the big-budget fun you could want with more than their fair share of branding if you want to try for a big prize whilst enjoying clips and characters from your favourite TV shows and movies.
Net Ent’s contributions are every bit as impressive though they’ll suit lower budget players more, with features generally built into their base games which saves you having to land scatters to trigger them off. That’s not to say the games themselves are not upmarket and can’t generate large wins though: Slots like Jack and the Beanstalk, Robin Hood: Shifting Riches and South Park are more than capable of yielding huge results.
There are games from one of two other suppliers as well, and though they’re very much in the minority they are very much of note: Forsaken Kingdom from Rabcat is the only serious challenge to Avalon II, whilst NextGen’s branded Megadeth slot is arguably the best rock n roll themed game on the market.
Royal Panda works just as well on your phone or tablet as it does on the web. Both Android and Apple devices are compatible and the operating systems on both types will automatically interact with Royal Panda’s software to ensure that you get a fully mobile-optimised casino experience every time you log in whilst on the move.
Live games are streamed in courtesy of Evolution Gaming, and Royal Panda have gone for the most upmarket package rather than the basic one found at most casinos.
That means you’ll get access to the excellent Immersive Roulette, for example, which is the best-looking live roulette game on the web by far. It uses seven different cameras and premium sound quality to give you an unbeatable experience that many consider to be preferable to playing at a real land casino, and uses the very best dealers to enhance the games further.
The Blackjack games are supplemented by the raucous Blackjack Party that lets you bet on the players themselves as well as the game, and there’s also the superb London Roulette.
If you don’t fancy playing with an Eastern European host you can opt to join in the fun with a UK dealer broadcasting from a London studio instead. That way you get to enjoy proper pub-style banter which many players prefer. Either way, the dealers here are far more communicative than they would be in a real casino.
There’s also Slingshot auto-roulette for those looking to fit in more games, Three Card Poker, Baccarat and Casino Hold ’Em if you enjoy the thrill and intrigue of a community card game.
Major credit/ cards are accepted, along with pre-paid cards and e-wallets
Credit and debit card withdrawals take 3-5 working days, and this is the typical amount of time it takes for a prepaid card payment to go though also. E-wallets get your winnings to you much quicker, and can have funds in your account within 24 hours guaranteed, though it’s not unknown for them to take just a few hours, depending on which time of day you make your request.
In order to create an account at Royal Panda, you’ll need to provide a username; password; currency preference; email address; security question and answer; name; gender; date of birth; address, including country of residence and mobile telephone number
Royal Panda take great effort to protect your personal data and employ several security protocols to offer their services in a completely secured manner.
Use live chat or an email form to get your queries answered.
Click the Help tab and then the FAQ column to get to the questions. The most important in our opinion, are as follows:
Can I play Royal Panda games for free?
Of course! Almost all of the games offer a free-play mode. This enables you to play our games without having to wager real money.
I believe I’ve created an account before, what should I do?
Please contact customer service if you’ve forgotten the email address you used when creating an account. Otherwise, click “forgot password?”. This link can also be found below the login bar on top of the page. Then enter the email address you created your account with and click the “next” button. Enter the answer to your secret question and click the “next” button and Royal Panda will send you an email with a link to reset your password.
What’s up with the crown next to my account balance?
Your crown indicates your current loyalty level within the Loyal Panda loyalty program. There are four crowns available: Bronze (default); Silver; Gold and Diamond. Each level comes with its own privileges and extras.
Royal Panda offer a superb selection of games, but really adds value with superior customer service and great promotions. They’ve been known to give away cars and holidays when other comparable casinos are raffling off iPads - which says it all, really.